Exchange Policy
You may request an exchange within 15 days of receiving your order, under the following conditions:
-
Item is defective or damaged;
-
Wrong item received.
We do not exchange items that show signs of misuse or damage caused by improper handling.
To request an exchange, please contact our support team with:
-
Your order number;
-
Reason for exchange;
-
Photos (if applicable).
Return and reshipping costs will be evaluated on a case-by-case basis. If the mistake was ours, we will cover all shipping costs.